Incidents | XA Hosting Incidents reported on status page for XA Hosting https://status.xahosting.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fa495dacdcf72c833f88657e965ffefb.png Incidents | XA Hosting https://status.xahosting.com/ en FI-HLK-01 recovered https://status.xahosting.com/ Tue, 09 Dec 2025 11:57:24 +0000 https://status.xahosting.com/#8095ac439de535096f085248476980baf0f7527e4d71f2811cce85fe324d4d6f FI-HLK-01 recovered Game Panel recovered https://status.xahosting.com/ Tue, 09 Dec 2025 11:56:55 +0000 https://status.xahosting.com/#b3a37bfee404e3627ab8017c9161fe6ca1b0ada4c1cb97435db68331b951b925 Game Panel recovered FI-HLK-01 went down https://status.xahosting.com/ Tue, 09 Dec 2025 11:29:18 +0000 https://status.xahosting.com/#8095ac439de535096f085248476980baf0f7527e4d71f2811cce85fe324d4d6f FI-HLK-01 went down Game Panel went down https://status.xahosting.com/ Tue, 09 Dec 2025 11:28:45 +0000 https://status.xahosting.com/#b3a37bfee404e3627ab8017c9161fe6ca1b0ada4c1cb97435db68331b951b925 Game Panel went down GB-SHF-01 went down https://status.xahosting.com/ Thu, 04 Dec 2025 21:47:01 +0000 https://status.xahosting.com/#94adcb7a9a996ed093b89ef6f7e2dcbf66e94bbf3d11dc6159643c933421ffa4 GB-SHF-01 went down NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 22:30:00 -0000 https://status.xahosting.com/incident/754858#6aeeb34c3c02cb1ff1e69a6d5686f72d616ecd2e826302b2fd3061dc1506a57a We finally have our services back online. a full announcement will be made by the end of the week discussing the entire situation. It might show we are down but we are infact up. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 22:30:00 -0000 https://status.xahosting.com/incident/754858#6aeeb34c3c02cb1ff1e69a6d5686f72d616ecd2e826302b2fd3061dc1506a57a We finally have our services back online. a full announcement will be made by the end of the week discussing the entire situation. It might show we are down but we are infact up. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 22:30:00 -0000 https://status.xahosting.com/incident/754858#6aeeb34c3c02cb1ff1e69a6d5686f72d616ecd2e826302b2fd3061dc1506a57a We finally have our services back online. a full announcement will be made by the end of the week discussing the entire situation. It might show we are down but we are infact up. GB-SHF-01 recovered https://status.xahosting.com/ Wed, 05 Nov 2025 22:26:04 +0000 https://status.xahosting.com/#1f9e0a021f9c424a601292b6c6ff973654f544f44c308137b0eeaeffb8d34398 GB-SHF-01 recovered NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 19:45:00 -0000 https://status.xahosting.com/incident/754858#cff912199f54e0a44eaae068d61b1c96d0c286053758ac587429a80d193f1f85 We found a temprary solution till we get messaged by out new provider we reached out. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 19:45:00 -0000 https://status.xahosting.com/incident/754858#cff912199f54e0a44eaae068d61b1c96d0c286053758ac587429a80d193f1f85 We found a temprary solution till we get messaged by out new provider we reached out. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 19:45:00 -0000 https://status.xahosting.com/incident/754858#cff912199f54e0a44eaae068d61b1c96d0c286053758ac587429a80d193f1f85 We found a temprary solution till we get messaged by out new provider we reached out. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 17:30:00 -0000 https://status.xahosting.com/incident/754858#4ef90b1c25c2bb64f73cc73f87194d0e42defe2f50131b973b4bf1cc3a784794 We got ditched last minute by out new providor and they are not responding to us. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 17:30:00 -0000 https://status.xahosting.com/incident/754858#4ef90b1c25c2bb64f73cc73f87194d0e42defe2f50131b973b4bf1cc3a784794 We got ditched last minute by out new providor and they are not responding to us. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 17:30:00 -0000 https://status.xahosting.com/incident/754858#4ef90b1c25c2bb64f73cc73f87194d0e42defe2f50131b973b4bf1cc3a784794 We got ditched last minute by out new providor and they are not responding to us. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 21:30:00 -0000 https://status.xahosting.com/incident/754858#f4c2079d91f615406d1a1d777e0ac50f7e0632a24c05e25f7fdfeb22bb2f4519 The CEO, Alex, made an announcement. All services will return to normaly by tomorrow! Also, Panel and FI-HLK-01 are up and running but are not covered by a protected IP, they are very unstable! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 21:30:00 -0000 https://status.xahosting.com/incident/754858#f4c2079d91f615406d1a1d777e0ac50f7e0632a24c05e25f7fdfeb22bb2f4519 The CEO, Alex, made an announcement. All services will return to normaly by tomorrow! Also, Panel and FI-HLK-01 are up and running but are not covered by a protected IP, they are very unstable! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 21:30:00 -0000 https://status.xahosting.com/incident/754858#f4c2079d91f615406d1a1d777e0ac50f7e0632a24c05e25f7fdfeb22bb2f4519 The CEO, Alex, made an announcement. All services will return to normaly by tomorrow! Also, Panel and FI-HLK-01 are up and running but are not covered by a protected IP, they are very unstable! FI-HLK-01 recovered https://status.xahosting.com/ Mon, 03 Nov 2025 21:19:47 +0000 https://status.xahosting.com/#7df204f814ef9bedfd0af6289d1402baf0b9043ca3485fe78e71c4a53f845349 FI-HLK-01 recovered Game Panel recovered https://status.xahosting.com/ Mon, 03 Nov 2025 21:19:15 +0000 https://status.xahosting.com/#efa8934c957cc186c396e8275265d323acf239a28a05b19f59b990c8a3e8f0d8 Game Panel recovered NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 19:30:00 -0000 https://status.xahosting.com/incident/754858#de6a5c5712466a01c1c3e4db57e7d1df80b0e095cf50403cce3299192c653346 We managed to recover access for us. This means that we have a way to connect to the server. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 19:30:00 -0000 https://status.xahosting.com/incident/754858#de6a5c5712466a01c1c3e4db57e7d1df80b0e095cf50403cce3299192c653346 We managed to recover access for us. This means that we have a way to connect to the server. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 19:30:00 -0000 https://status.xahosting.com/incident/754858#de6a5c5712466a01c1c3e4db57e7d1df80b0e095cf50403cce3299192c653346 We managed to recover access for us. This means that we have a way to connect to the server. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#4200d25396bd2c81cac12ad8f535be22feac74b89e27f0dff9f9677cb9ecf491 Day 3, we have been contacted by 3 providors, and we will be picking one after they reply to us again. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#4200d25396bd2c81cac12ad8f535be22feac74b89e27f0dff9f9677cb9ecf491 Day 3, we have been contacted by 3 providors, and we will be picking one after they reply to us again. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#4200d25396bd2c81cac12ad8f535be22feac74b89e27f0dff9f9677cb9ecf491 Day 3, we have been contacted by 3 providors, and we will be picking one after they reply to us again. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sun, 02 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#720bb93dce3116108da9f7924adbe652b64f180626ee9416f663a2a61560acdc It’s now the second day without any responses. It’s likely due to the weekend, as most providers may not be available. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sun, 02 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#720bb93dce3116108da9f7924adbe652b64f180626ee9416f663a2a61560acdc It’s now the second day without any responses. It’s likely due to the weekend, as most providers may not be available. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sun, 02 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#720bb93dce3116108da9f7924adbe652b64f180626ee9416f663a2a61560acdc It’s now the second day without any responses. It’s likely due to the weekend, as most providers may not be available. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sat, 01 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#c3c477ff97920a4c30e9fa1aa83c9831e3a328d8231ed28e336f0cd5c2715960 It’s been a day since we contacted the seven DDoS protection providers, and we haven’t received any responses yet. We’re still waiting for their replies. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sat, 01 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#c3c477ff97920a4c30e9fa1aa83c9831e3a328d8231ed28e336f0cd5c2715960 It’s been a day since we contacted the seven DDoS protection providers, and we haven’t received any responses yet. We’re still waiting for their replies. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sat, 01 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#c3c477ff97920a4c30e9fa1aa83c9831e3a328d8231ed28e336f0cd5c2715960 It’s been a day since we contacted the seven DDoS protection providers, and we haven’t received any responses yet. We’re still waiting for their replies. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:10:00 -0000 https://status.xahosting.com/incident/754858#b9f7d39dfe9a13994fd2635bb9574a8e83c7cbf55d257f6bc052e38c8418fcff We’ve reached out to more than seven DDoS protection providers and are currently awaiting their responses. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:10:00 -0000 https://status.xahosting.com/incident/754858#b9f7d39dfe9a13994fd2635bb9574a8e83c7cbf55d257f6bc052e38c8418fcff We’ve reached out to more than seven DDoS protection providers and are currently awaiting their responses. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:10:00 -0000 https://status.xahosting.com/incident/754858#b9f7d39dfe9a13994fd2635bb9574a8e83c7cbf55d257f6bc052e38c8418fcff We’ve reached out to more than seven DDoS protection providers and are currently awaiting their responses. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:00:00 -0000 https://status.xahosting.com/incident/754858#706419611ed9ad3d4eafdb2788cf05db0f58125f3bc5a899a3c5c2651559bc64 Datapack / CDN77 turned off all BGP sessions for NeoProtect and the decision was final. As a result, NeoProtect is discountinuing their RemoteShield (DDoS Protection) service and for that reason all our services are currently down. We are trying out best to migrate our network infrastructure to a new providers! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:00:00 -0000 https://status.xahosting.com/incident/754858#706419611ed9ad3d4eafdb2788cf05db0f58125f3bc5a899a3c5c2651559bc64 Datapack / CDN77 turned off all BGP sessions for NeoProtect and the decision was final. As a result, NeoProtect is discountinuing their RemoteShield (DDoS Protection) service and for that reason all our services are currently down. We are trying out best to migrate our network infrastructure to a new providers! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:00:00 -0000 https://status.xahosting.com/incident/754858#706419611ed9ad3d4eafdb2788cf05db0f58125f3bc5a899a3c5c2651559bc64 Datapack / CDN77 turned off all BGP sessions for NeoProtect and the decision was final. As a result, NeoProtect is discountinuing their RemoteShield (DDoS Protection) service and for that reason all our services are currently down. We are trying out best to migrate our network infrastructure to a new providers! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:31:00 -0000 https://status.xahosting.com/incident/754858#cdd65ea29b20f297c10571be1a879e63da98ca2793e5274181ec8834971776e9 Neo Protect has posted an ETA, heres the information you need: "The ETR given by them at this time is "tomorrow", we are trying to get this reconsidered but we do not estimate for reconsideration to happen in our favor." NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:31:00 -0000 https://status.xahosting.com/incident/754858#cdd65ea29b20f297c10571be1a879e63da98ca2793e5274181ec8834971776e9 Neo Protect has posted an ETA, heres the information you need: "The ETR given by them at this time is "tomorrow", we are trying to get this reconsidered but we do not estimate for reconsideration to happen in our favor." NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:31:00 -0000 https://status.xahosting.com/incident/754858#cdd65ea29b20f297c10571be1a879e63da98ca2793e5274181ec8834971776e9 Neo Protect has posted an ETA, heres the information you need: "The ETR given by them at this time is "tomorrow", we are trying to get this reconsidered but we do not estimate for reconsideration to happen in our favor." NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:20:00 -0000 https://status.xahosting.com/incident/754858#77d52d2767c5ef74c4c80f977d323d9a0b95b8c2c6bf0f288018d73c5997ae24 Issue has been identified and we are currently waiting for our ddos protection partner Neo Protect to fix the issue. More information can be found here: https://status.neoprotect.net/ NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:20:00 -0000 https://status.xahosting.com/incident/754858#77d52d2767c5ef74c4c80f977d323d9a0b95b8c2c6bf0f288018d73c5997ae24 Issue has been identified and we are currently waiting for our ddos protection partner Neo Protect to fix the issue. More information can be found here: https://status.neoprotect.net/ NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:20:00 -0000 https://status.xahosting.com/incident/754858#77d52d2767c5ef74c4c80f977d323d9a0b95b8c2c6bf0f288018d73c5997ae24 Issue has been identified and we are currently waiting for our ddos protection partner Neo Protect to fix the issue. More information can be found here: https://status.neoprotect.net/ FI-HLK-01 went down https://status.xahosting.com/ Thu, 30 Oct 2025 20:56:58 +0000 https://status.xahosting.com/#7df204f814ef9bedfd0af6289d1402baf0b9043ca3485fe78e71c4a53f845349 FI-HLK-01 went down GB-SHF-01 went down https://status.xahosting.com/ Thu, 30 Oct 2025 20:37:52 +0000 https://status.xahosting.com/#1f9e0a021f9c424a601292b6c6ff973654f544f44c308137b0eeaeffb8d34398 GB-SHF-01 went down Game Panel went down https://status.xahosting.com/ Thu, 30 Oct 2025 20:36:34 +0000 https://status.xahosting.com/#efa8934c957cc186c396e8275265d323acf239a28a05b19f59b990c8a3e8f0d8 Game Panel went down GB-SHF-01 recovered https://status.xahosting.com/ Thu, 30 Oct 2025 20:32:55 +0000 https://status.xahosting.com/#7095f89a6fc2f1a80da79b4ec74d4d843b4e9646637b7e81a5440e87d3f85031 GB-SHF-01 recovered FI-HLK-01 recovered https://status.xahosting.com/ Thu, 30 Oct 2025 20:32:06 +0000 https://status.xahosting.com/#8effba112de3205d9710ba7663c35ffaddec2591d851e5fd5c25cc5a33bd8bb8 FI-HLK-01 recovered Game Panel recovered https://status.xahosting.com/ Thu, 30 Oct 2025 20:31:36 +0000 https://status.xahosting.com/#2dd4d9158e4566eec70e2071a1ee32d277121dc19b0b8ef0ce877d35eb05def4 Game Panel recovered Game Panel went down https://status.xahosting.com/ Thu, 30 Oct 2025 20:21:35 +0000 https://status.xahosting.com/#2dd4d9158e4566eec70e2071a1ee32d277121dc19b0b8ef0ce877d35eb05def4 Game Panel went down GB-SHF-01 went down https://status.xahosting.com/ Thu, 30 Oct 2025 20:19:48 +0000 https://status.xahosting.com/#7095f89a6fc2f1a80da79b4ec74d4d843b4e9646637b7e81a5440e87d3f85031 GB-SHF-01 went down FI-HLK-01 went down https://status.xahosting.com/ Thu, 30 Oct 2025 20:18:56 +0000 https://status.xahosting.com/#8effba112de3205d9710ba7663c35ffaddec2591d851e5fd5c25cc5a33bd8bb8 FI-HLK-01 went down GB-SHF-01 recovered https://status.xahosting.com/ Tue, 21 Oct 2025 15:00:36 +0000 https://status.xahosting.com/#3e1ef7a7ae3abe5f5da42eb70074ff6b8b5aa59621a8bf7d43076645130b40c4 GB-SHF-01 recovered GB-SHF-01 went down https://status.xahosting.com/ Tue, 21 Oct 2025 13:57:02 +0000 https://status.xahosting.com/#3e1ef7a7ae3abe5f5da42eb70074ff6b8b5aa59621a8bf7d43076645130b40c4 GB-SHF-01 went down GB-SHF-01 recovered https://status.xahosting.com/ Tue, 21 Oct 2025 13:45:22 +0000 https://status.xahosting.com/#1e1e00b11ba67b5e4d8b70d33c17e37758466a4903c9e3f3218b5ea8174d4d3a GB-SHF-01 recovered GB-SHF-01 went down https://status.xahosting.com/ Tue, 21 Oct 2025 12:13:34 +0000 https://status.xahosting.com/#1e1e00b11ba67b5e4d8b70d33c17e37758466a4903c9e3f3218b5ea8174d4d3a GB-SHF-01 went down GB-SHF-01 recovered https://status.xahosting.com/ Tue, 21 Oct 2025 12:09:25 +0000 https://status.xahosting.com/#7c190bde87e1092d6c1c7dca107a24044e9924e859e6b3594c023b64a3d2f0e2 GB-SHF-01 recovered GB-SHF-01 went down https://status.xahosting.com/ Tue, 21 Oct 2025 09:49:14 +0000 https://status.xahosting.com/#7c190bde87e1092d6c1c7dca107a24044e9924e859e6b3594c023b64a3d2f0e2 GB-SHF-01 went down GB-SHF-01 recovered https://status.xahosting.com/ Tue, 21 Oct 2025 09:32:16 +0000 https://status.xahosting.com/#edef1347b2f505bfb13ea855be5b10c657ca69d9e5db16f831306c4120c2a8f6 GB-SHF-01 recovered GB-SHF-01 went down https://status.xahosting.com/ Mon, 20 Oct 2025 11:12:44 +0000 https://status.xahosting.com/#edef1347b2f505bfb13ea855be5b10c657ca69d9e5db16f831306c4120c2a8f6 GB-SHF-01 went down