Status updates | XA Hosting Incidents and maintenance reported on status page for XA Hosting https://status.xahosting.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fa495dacdcf72c833f88657e965ffefb.png Status updates | XA Hosting https://status.xahosting.com/ en NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 22:30:00 -0000 https://status.xahosting.com/incident/754858#6aeeb34c3c02cb1ff1e69a6d5686f72d616ecd2e826302b2fd3061dc1506a57a Incident We finally have our services back online. a full announcement will be made by the end of the week discussing the entire situation. It might show we are down but we are infact up. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 19:45:00 -0000 https://status.xahosting.com/incident/754858#cff912199f54e0a44eaae068d61b1c96d0c286053758ac587429a80d193f1f85 Incident We found a temprary solution till we get messaged by out new provider we reached out. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 17:30:00 -0000 https://status.xahosting.com/incident/754858#4ef90b1c25c2bb64f73cc73f87194d0e42defe2f50131b973b4bf1cc3a784794 Incident We got ditched last minute by out new providor and they are not responding to us. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 21:30:00 -0000 https://status.xahosting.com/incident/754858#f4c2079d91f615406d1a1d777e0ac50f7e0632a24c05e25f7fdfeb22bb2f4519 Incident The CEO, Alex, made an announcement. All services will return to normaly by tomorrow! Also, Panel and FI-HLK-01 are up and running but are not covered by a protected IP, they are very unstable! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 19:30:00 -0000 https://status.xahosting.com/incident/754858#de6a5c5712466a01c1c3e4db57e7d1df80b0e095cf50403cce3299192c653346 Incident We managed to recover access for us. This means that we have a way to connect to the server. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#4200d25396bd2c81cac12ad8f535be22feac74b89e27f0dff9f9677cb9ecf491 Incident Day 3, we have been contacted by 3 providors, and we will be picking one after they reply to us again. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sun, 02 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#720bb93dce3116108da9f7924adbe652b64f180626ee9416f663a2a61560acdc Incident It’s now the second day without any responses. It’s likely due to the weekend, as most providers may not be available. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sat, 01 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#c3c477ff97920a4c30e9fa1aa83c9831e3a328d8231ed28e336f0cd5c2715960 Incident It’s been a day since we contacted the seven DDoS protection providers, and we haven’t received any responses yet. We’re still waiting for their replies. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:10:00 -0000 https://status.xahosting.com/incident/754858#b9f7d39dfe9a13994fd2635bb9574a8e83c7cbf55d257f6bc052e38c8418fcff Incident We’ve reached out to more than seven DDoS protection providers and are currently awaiting their responses. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:00:00 -0000 https://status.xahosting.com/incident/754858#706419611ed9ad3d4eafdb2788cf05db0f58125f3bc5a899a3c5c2651559bc64 Incident Datapack / CDN77 turned off all BGP sessions for NeoProtect and the decision was final. As a result, NeoProtect is discountinuing their RemoteShield (DDoS Protection) service and for that reason all our services are currently down. We are trying out best to migrate our network infrastructure to a new providers! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:31:00 -0000 https://status.xahosting.com/incident/754858#cdd65ea29b20f297c10571be1a879e63da98ca2793e5274181ec8834971776e9 Incident Neo Protect has posted an ETA, heres the information you need: "The ETR given by them at this time is "tomorrow", we are trying to get this reconsidered but we do not estimate for reconsideration to happen in our favor." NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:20:00 -0000 https://status.xahosting.com/incident/754858#77d52d2767c5ef74c4c80f977d323d9a0b95b8c2c6bf0f288018d73c5997ae24 Incident Issue has been identified and we are currently waiting for our ddos protection partner Neo Protect to fix the issue. More information can be found here: https://status.neoprotect.net/