Incidents | XA Hosting Incidents reported on status page for XA Hosting https://status.xahosting.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fa495dacdcf72c833f88657e965ffefb.png Incidents | XA Hosting https://status.xahosting.com/ en FI-HLK-01 recovered https://status.xahosting.com/ Fri, 06 Feb 2026 17:20:41 +0000 https://status.xahosting.com/#f9e5ec8b4fc7bf3701b6780eb0c58082c7441f512dd7573111947431362584b8 FI-HLK-01 recovered FI-HLK-01 went down https://status.xahosting.com/ Fri, 06 Feb 2026 11:31:21 +0000 https://status.xahosting.com/#f9e5ec8b4fc7bf3701b6780eb0c58082c7441f512dd7573111947431362584b8 FI-HLK-01 went down GB-SHF-01 recovered https://status.xahosting.com/ Mon, 02 Feb 2026 19:00:16 +0000 https://status.xahosting.com/#ecb8b75c87ed086ef63e6f95304d711548fbaaf041116917f2705b271f662ad5 GB-SHF-01 recovered Game Panel recovered https://status.xahosting.com/ Mon, 02 Feb 2026 18:58:55 +0000 https://status.xahosting.com/#0d81f80eeb218f96274a08652cac5a96acda5694ac7fdafef7f6cf78fdd538c8 Game Panel recovered GB-SHF-01 went down https://status.xahosting.com/ Mon, 02 Feb 2026 18:39:22 +0000 https://status.xahosting.com/#ecb8b75c87ed086ef63e6f95304d711548fbaaf041116917f2705b271f662ad5 GB-SHF-01 went down Game Panel went down https://status.xahosting.com/ Mon, 02 Feb 2026 18:37:56 +0000 https://status.xahosting.com/#0d81f80eeb218f96274a08652cac5a96acda5694ac7fdafef7f6cf78fdd538c8 Game Panel went down GB-SHF-01 recovered https://status.xahosting.com/ Sun, 01 Feb 2026 23:21:12 +0000 https://status.xahosting.com/#5b33ea28272fa5ee41e5437dd3272d75fc64335d30f12793fa9d372945cc9bf0 GB-SHF-01 recovered Game Panel recovered https://status.xahosting.com/ Sun, 01 Feb 2026 23:19:50 +0000 https://status.xahosting.com/#69dc934c2dbbe6f3d0f9710b6efff8444474505ab10661a3470a0ee17a4b3761 Game Panel recovered Game Panel went down https://status.xahosting.com/ Sun, 01 Feb 2026 23:13:51 +0000 https://status.xahosting.com/#69dc934c2dbbe6f3d0f9710b6efff8444474505ab10661a3470a0ee17a4b3761 Game Panel went down GB-SHF-01 went down https://status.xahosting.com/ Sun, 01 Feb 2026 23:12:15 +0000 https://status.xahosting.com/#5b33ea28272fa5ee41e5437dd3272d75fc64335d30f12793fa9d372945cc9bf0 GB-SHF-01 went down Game Panel recovered https://status.xahosting.com/ Sun, 01 Feb 2026 22:55:49 +0000 https://status.xahosting.com/#e331d5d28a0d4f739d728c7ba4762780aa9bd582099d9fe3174d4b8bc8112c15 Game Panel recovered GB-SHF-01 recovered https://status.xahosting.com/ Sun, 01 Feb 2026 22:54:13 +0000 https://status.xahosting.com/#86ad09faf43006c3817602ec3d87eb3a44ead481bc6ddd6ce17e06fe8f0500b6 GB-SHF-01 recovered GB-SHF-01 went down https://status.xahosting.com/ Sun, 01 Feb 2026 22:48:21 +0000 https://status.xahosting.com/#86ad09faf43006c3817602ec3d87eb3a44ead481bc6ddd6ce17e06fe8f0500b6 GB-SHF-01 went down Game Panel went down https://status.xahosting.com/ Sun, 01 Feb 2026 22:46:56 +0000 https://status.xahosting.com/#e331d5d28a0d4f739d728c7ba4762780aa9bd582099d9fe3174d4b8bc8112c15 Game Panel went down Billing Portal recovered https://status.xahosting.com/ Wed, 28 Jan 2026 07:26:10 +0000 https://status.xahosting.com/#1ba284baa8840167aea4b9bcf7edd4d204f7c45e51be85f3fd4ca471682cac84 Billing Portal recovered Billing Portal went down https://status.xahosting.com/ Wed, 28 Jan 2026 07:02:55 +0000 https://status.xahosting.com/#1ba284baa8840167aea4b9bcf7edd4d204f7c45e51be85f3fd4ca471682cac84 Billing Portal went down Game Panel recovered https://status.xahosting.com/ Wed, 21 Jan 2026 17:31:52 +0000 https://status.xahosting.com/#2b2cfdacdef82854d1c42151ab21c66da6a4b817c14f50081b893d64f2870f68 Game Panel recovered Game Panel went down https://status.xahosting.com/ Wed, 21 Jan 2026 10:04:53 +0000 https://status.xahosting.com/#2b2cfdacdef82854d1c42151ab21c66da6a4b817c14f50081b893d64f2870f68 Game Panel went down FI-HLK-01 recovered https://status.xahosting.com/ Tue, 13 Jan 2026 21:23:33 +0000 https://status.xahosting.com/#2333eaa578a20bf26d4b68bf7f2ce66645c9af7fb56bed0e77d8c6914740aca3 FI-HLK-01 recovered Game Panel recovered https://status.xahosting.com/ Tue, 13 Jan 2026 21:22:54 +0000 https://status.xahosting.com/#5b23cb3c8abdca56b074934f269571df1d894110256b075e4779ed90247127eb Game Panel recovered FI-HLK-01 went down https://status.xahosting.com/ Tue, 13 Jan 2026 11:31:36 +0000 https://status.xahosting.com/#2333eaa578a20bf26d4b68bf7f2ce66645c9af7fb56bed0e77d8c6914740aca3 FI-HLK-01 went down Game Panel went down https://status.xahosting.com/ Tue, 13 Jan 2026 11:30:48 +0000 https://status.xahosting.com/#5b23cb3c8abdca56b074934f269571df1d894110256b075e4779ed90247127eb Game Panel went down Game Panel recovered https://status.xahosting.com/ Fri, 12 Dec 2025 15:56:02 +0000 https://status.xahosting.com/#2f127be8d98749d71debd152c1a2270afd2c8f925a69df96e00965d20a27eb79 Game Panel recovered Game Panel went down https://status.xahosting.com/ Fri, 12 Dec 2025 15:52:52 +0000 https://status.xahosting.com/#2f127be8d98749d71debd152c1a2270afd2c8f925a69df96e00965d20a27eb79 Game Panel went down FI-HLK-01 recovered https://status.xahosting.com/ Tue, 09 Dec 2025 11:57:24 +0000 https://status.xahosting.com/#8095ac439de535096f085248476980baf0f7527e4d71f2811cce85fe324d4d6f FI-HLK-01 recovered Game Panel recovered https://status.xahosting.com/ Tue, 09 Dec 2025 11:56:55 +0000 https://status.xahosting.com/#b3a37bfee404e3627ab8017c9161fe6ca1b0ada4c1cb97435db68331b951b925 Game Panel recovered FI-HLK-01 went down https://status.xahosting.com/ Tue, 09 Dec 2025 11:29:18 +0000 https://status.xahosting.com/#8095ac439de535096f085248476980baf0f7527e4d71f2811cce85fe324d4d6f FI-HLK-01 went down Game Panel went down https://status.xahosting.com/ Tue, 09 Dec 2025 11:28:45 +0000 https://status.xahosting.com/#b3a37bfee404e3627ab8017c9161fe6ca1b0ada4c1cb97435db68331b951b925 Game Panel went down NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 22:30:00 -0000 https://status.xahosting.com/incident/754858#6aeeb34c3c02cb1ff1e69a6d5686f72d616ecd2e826302b2fd3061dc1506a57a We finally have our services back online. a full announcement will be made by the end of the week discussing the entire situation. It might show we are down but we are infact up. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 22:30:00 -0000 https://status.xahosting.com/incident/754858#6aeeb34c3c02cb1ff1e69a6d5686f72d616ecd2e826302b2fd3061dc1506a57a We finally have our services back online. a full announcement will be made by the end of the week discussing the entire situation. It might show we are down but we are infact up. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 22:30:00 -0000 https://status.xahosting.com/incident/754858#6aeeb34c3c02cb1ff1e69a6d5686f72d616ecd2e826302b2fd3061dc1506a57a We finally have our services back online. a full announcement will be made by the end of the week discussing the entire situation. It might show we are down but we are infact up. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 19:45:00 -0000 https://status.xahosting.com/incident/754858#cff912199f54e0a44eaae068d61b1c96d0c286053758ac587429a80d193f1f85 We found a temprary solution till we get messaged by out new provider we reached out. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 19:45:00 -0000 https://status.xahosting.com/incident/754858#cff912199f54e0a44eaae068d61b1c96d0c286053758ac587429a80d193f1f85 We found a temprary solution till we get messaged by out new provider we reached out. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 19:45:00 -0000 https://status.xahosting.com/incident/754858#cff912199f54e0a44eaae068d61b1c96d0c286053758ac587429a80d193f1f85 We found a temprary solution till we get messaged by out new provider we reached out. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 17:30:00 -0000 https://status.xahosting.com/incident/754858#4ef90b1c25c2bb64f73cc73f87194d0e42defe2f50131b973b4bf1cc3a784794 We got ditched last minute by out new providor and they are not responding to us. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 17:30:00 -0000 https://status.xahosting.com/incident/754858#4ef90b1c25c2bb64f73cc73f87194d0e42defe2f50131b973b4bf1cc3a784794 We got ditched last minute by out new providor and they are not responding to us. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Wed, 05 Nov 2025 17:30:00 -0000 https://status.xahosting.com/incident/754858#4ef90b1c25c2bb64f73cc73f87194d0e42defe2f50131b973b4bf1cc3a784794 We got ditched last minute by out new providor and they are not responding to us. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 21:30:00 -0000 https://status.xahosting.com/incident/754858#f4c2079d91f615406d1a1d777e0ac50f7e0632a24c05e25f7fdfeb22bb2f4519 The CEO, Alex, made an announcement. All services will return to normaly by tomorrow! Also, Panel and FI-HLK-01 are up and running but are not covered by a protected IP, they are very unstable! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 21:30:00 -0000 https://status.xahosting.com/incident/754858#f4c2079d91f615406d1a1d777e0ac50f7e0632a24c05e25f7fdfeb22bb2f4519 The CEO, Alex, made an announcement. All services will return to normaly by tomorrow! Also, Panel and FI-HLK-01 are up and running but are not covered by a protected IP, they are very unstable! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 21:30:00 -0000 https://status.xahosting.com/incident/754858#f4c2079d91f615406d1a1d777e0ac50f7e0632a24c05e25f7fdfeb22bb2f4519 The CEO, Alex, made an announcement. All services will return to normaly by tomorrow! Also, Panel and FI-HLK-01 are up and running but are not covered by a protected IP, they are very unstable! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 19:30:00 -0000 https://status.xahosting.com/incident/754858#de6a5c5712466a01c1c3e4db57e7d1df80b0e095cf50403cce3299192c653346 We managed to recover access for us. This means that we have a way to connect to the server. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 19:30:00 -0000 https://status.xahosting.com/incident/754858#de6a5c5712466a01c1c3e4db57e7d1df80b0e095cf50403cce3299192c653346 We managed to recover access for us. This means that we have a way to connect to the server. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 19:30:00 -0000 https://status.xahosting.com/incident/754858#de6a5c5712466a01c1c3e4db57e7d1df80b0e095cf50403cce3299192c653346 We managed to recover access for us. This means that we have a way to connect to the server. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#4200d25396bd2c81cac12ad8f535be22feac74b89e27f0dff9f9677cb9ecf491 Day 3, we have been contacted by 3 providors, and we will be picking one after they reply to us again. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#4200d25396bd2c81cac12ad8f535be22feac74b89e27f0dff9f9677cb9ecf491 Day 3, we have been contacted by 3 providors, and we will be picking one after they reply to us again. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Mon, 03 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#4200d25396bd2c81cac12ad8f535be22feac74b89e27f0dff9f9677cb9ecf491 Day 3, we have been contacted by 3 providors, and we will be picking one after they reply to us again. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sun, 02 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#720bb93dce3116108da9f7924adbe652b64f180626ee9416f663a2a61560acdc It’s now the second day without any responses. It’s likely due to the weekend, as most providers may not be available. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sun, 02 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#720bb93dce3116108da9f7924adbe652b64f180626ee9416f663a2a61560acdc It’s now the second day without any responses. It’s likely due to the weekend, as most providers may not be available. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sun, 02 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#720bb93dce3116108da9f7924adbe652b64f180626ee9416f663a2a61560acdc It’s now the second day without any responses. It’s likely due to the weekend, as most providers may not be available. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sat, 01 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#c3c477ff97920a4c30e9fa1aa83c9831e3a328d8231ed28e336f0cd5c2715960 It’s been a day since we contacted the seven DDoS protection providers, and we haven’t received any responses yet. We’re still waiting for their replies. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sat, 01 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#c3c477ff97920a4c30e9fa1aa83c9831e3a328d8231ed28e336f0cd5c2715960 It’s been a day since we contacted the seven DDoS protection providers, and we haven’t received any responses yet. We’re still waiting for their replies. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Sat, 01 Nov 2025 10:00:00 -0000 https://status.xahosting.com/incident/754858#c3c477ff97920a4c30e9fa1aa83c9831e3a328d8231ed28e336f0cd5c2715960 It’s been a day since we contacted the seven DDoS protection providers, and we haven’t received any responses yet. We’re still waiting for their replies. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:10:00 -0000 https://status.xahosting.com/incident/754858#b9f7d39dfe9a13994fd2635bb9574a8e83c7cbf55d257f6bc052e38c8418fcff We’ve reached out to more than seven DDoS protection providers and are currently awaiting their responses. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:10:00 -0000 https://status.xahosting.com/incident/754858#b9f7d39dfe9a13994fd2635bb9574a8e83c7cbf55d257f6bc052e38c8418fcff We’ve reached out to more than seven DDoS protection providers and are currently awaiting their responses. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:10:00 -0000 https://status.xahosting.com/incident/754858#b9f7d39dfe9a13994fd2635bb9574a8e83c7cbf55d257f6bc052e38c8418fcff We’ve reached out to more than seven DDoS protection providers and are currently awaiting their responses. NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:00:00 -0000 https://status.xahosting.com/incident/754858#706419611ed9ad3d4eafdb2788cf05db0f58125f3bc5a899a3c5c2651559bc64 Datapack / CDN77 turned off all BGP sessions for NeoProtect and the decision was final. As a result, NeoProtect is discountinuing their RemoteShield (DDoS Protection) service and for that reason all our services are currently down. We are trying out best to migrate our network infrastructure to a new providers! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:00:00 -0000 https://status.xahosting.com/incident/754858#706419611ed9ad3d4eafdb2788cf05db0f58125f3bc5a899a3c5c2651559bc64 Datapack / CDN77 turned off all BGP sessions for NeoProtect and the decision was final. As a result, NeoProtect is discountinuing their RemoteShield (DDoS Protection) service and for that reason all our services are currently down. We are trying out best to migrate our network infrastructure to a new providers! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Fri, 31 Oct 2025 13:00:00 -0000 https://status.xahosting.com/incident/754858#706419611ed9ad3d4eafdb2788cf05db0f58125f3bc5a899a3c5c2651559bc64 Datapack / CDN77 turned off all BGP sessions for NeoProtect and the decision was final. As a result, NeoProtect is discountinuing their RemoteShield (DDoS Protection) service and for that reason all our services are currently down. We are trying out best to migrate our network infrastructure to a new providers! NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:31:00 -0000 https://status.xahosting.com/incident/754858#cdd65ea29b20f297c10571be1a879e63da98ca2793e5274181ec8834971776e9 Neo Protect has posted an ETA, heres the information you need: "The ETR given by them at this time is "tomorrow", we are trying to get this reconsidered but we do not estimate for reconsideration to happen in our favor." NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:31:00 -0000 https://status.xahosting.com/incident/754858#cdd65ea29b20f297c10571be1a879e63da98ca2793e5274181ec8834971776e9 Neo Protect has posted an ETA, heres the information you need: "The ETR given by them at this time is "tomorrow", we are trying to get this reconsidered but we do not estimate for reconsideration to happen in our favor." NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:31:00 -0000 https://status.xahosting.com/incident/754858#cdd65ea29b20f297c10571be1a879e63da98ca2793e5274181ec8834971776e9 Neo Protect has posted an ETA, heres the information you need: "The ETR given by them at this time is "tomorrow", we are trying to get this reconsidered but we do not estimate for reconsideration to happen in our favor." NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:20:00 -0000 https://status.xahosting.com/incident/754858#77d52d2767c5ef74c4c80f977d323d9a0b95b8c2c6bf0f288018d73c5997ae24 Issue has been identified and we are currently waiting for our ddos protection partner Neo Protect to fix the issue. More information can be found here: https://status.neoprotect.net/ NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:20:00 -0000 https://status.xahosting.com/incident/754858#77d52d2767c5ef74c4c80f977d323d9a0b95b8c2c6bf0f288018d73c5997ae24 Issue has been identified and we are currently waiting for our ddos protection partner Neo Protect to fix the issue. More information can be found here: https://status.neoprotect.net/ NeoProtect's Global Outage https://status.xahosting.com/incident/754858 Thu, 30 Oct 2025 22:20:00 -0000 https://status.xahosting.com/incident/754858#77d52d2767c5ef74c4c80f977d323d9a0b95b8c2c6bf0f288018d73c5997ae24 Issue has been identified and we are currently waiting for our ddos protection partner Neo Protect to fix the issue. More information can be found here: https://status.neoprotect.net/